A major organizational restructuring at a defense firm created seven
new operational centers that needed to integrate and mature rapidly in
order to improve service levels to serve customers.
Global Aperture collaborated with business center leadership to design a shared, 10-element model for business maturity, identified targets for further commonality and integration, and conducted a series of multi-day events designed to build a focused set of implementation plans to accelerate operational center readiness.
As a result, each business area has applied the maturity model to its planning, identified detailed implementation plans, and set aggressive customer service level targets for achievement within two quarters.
Developing only a strategic plan often isn't enough. In order to succeed, your team must be on-board, aligned around your shared vision and approach, and committed to success.
Our approach to earning and building commitment is to ensure employees are involved, communicated with, and engaged early and often as you explore new ideas and solutions. Our alignment process offers a host of services that enhance personal communication skills, strengthen lines of communication across your entire organization, and involve employees in the planning process. Just some of the ways we can help:
Global Aperture’s alignment services not only help ensure the success of your strategic planning but also strengthen your entire organization.