Blazing a Program Path to Excellence

A major defense program suffered from several quarters of subpar execution performance, which in turn reduced incentive payments and strained customer relationships.

Collaborating with Global Aperture, program leadership took a structured approach to analyze the major program technical and organizational issues, and identified the “root” causes. The team developed an eight-initiative solutions roadmap dubbed the “Program Path to Excellence” to serve as the cornerstone for program improvement planning and communications across the extended team.

Not only did the team align around the roadmap, but the customer recognized the changes as effective in formal feedback. Incentive payments are up, and future enhancements are in discussion.