A Visual, 360° Approach to Decision-MakingA defense industry client was faced with an overwhelming array of performance feedback data from numerous internal and external reports and audits. These data sources each recommended several courses of action and many were in conflict. This led to a highly uncertain, and reactive environment. The management team didn’t know where to start. Global Aperture was retained to execute its proprietary Integrated Strategic Assessment. We led a series of data review and visual synthesis sessions, in collaboration with client domain specialists, and developed an integrated (not conflicted) set of recommendations. We worked with the leadership team to implement improvement strategies based on the findings, including facilitated cross-functional planning sessions and methods for follow-up to measure progress. As a result, an annual assessment process was launched, utilizing the general ISA method, to continue to integrate new performance data, respond to organizational changes, and identify analytical ‘blind spots’. |