CASE STUDY
Building a Stable Foundation for Growth
A major organizational restructuring at a defense firm created seven
new operational centers that needed to integrate and mature rapidly in
order to improve service levels to serve customers.
Global Aperture collaborated with business center leadership to design
a shared, 10-element model for business maturity, identified targets for
further commonality and integration, and conducted a series of multi-day
events designed to build a focused set of implementation plans to accelerate
operational center readiness.
As a result, each business area has applied the maturity model to its
planning, identified detailed implementation plans, and set aggressive
customer service level targets for achievement within two quarters.
Developing a strong, effective strategy is critical for the success of your organization. We work with you, your team, and key stakeholders to help craft a strategy that is focused, measurable, and effective.
Core components of our strategy approach include:
- Integrated Strategy Assessments – review and synthesize diverse data sources (e.g., customer, market, third party, competitor) to develop a clear view of the situation
- Success Assessments – determine the factors driving the success of your organization or initiative, and embed solutions into the early planning activities
- Facilitated Design Sessions – short-duration meetings or forums designed to bring new ideas to the surface quickly
- Strategy Offsites – design and facilitate large-scale planning events, including extensive up-front development, key-person training, day-of coordination, and thorough follow-up
Global Aperture’s strategy services provide clarity to your future goals, and help you and your team focus on priorities so that you can achieve success quickly.