Contingency Planning in a Dynamic Market

There was turmoil in the executive level of a 4,500-employee organization. The volatile economy pointed to the possible need for cutbacks. At the same time, the market opportunity pointed to the possible need for mass hiring. This caused uncertainty and indecision among the executives and a major morale problem among the employees.

Global Aperture stepped in with a strategy to bring order and calm to the situation. Working closely with the executive team, we launched a 100-day contingency planning effort, conducting strategy sessions and making a detailed analysis of the situation. We monitored events with daily communication and worked to unite a team that stress had divided.

As a result, senior executives could finally get their arms around the situation, gain confidence, and instill that confidence in both employees and customers. The decisions we helped them make prepared them to deal with the economic and market uncertainties. The techniques Global Aperture taught them became standard practice for the company.